Our client, a freight forwarder, is expanding his export team. He is looking to add 1 to 2 Export Documentation Coordinator.
Reporting to the Export Manager, your responsibilities will be:
Coordinate the export documentation process.
Maintain accuracy of information.
Submit the information.
Maximize customer relationships.
Manage the customer order invoicing process.
---Required Qualifications:
Excellent typing and data entry skills.
Customer service experience is a must.
Good working knowledge of Outlook, Excel, Internet browser and Intra (asset)
Good verbal and written communication skills in English. (French an asset).
Attention to detail and an attitude for a fast paced, multi-tasking and customer service minded environment
---Preferred Qualifications:
Experience in handling ocean export documentation will be considered a strong asset
Experience in preparation and issuance of Ocean B/Ls, as well as issuing other export documentation (Certificate of Origin, CNCA Certificate, Invoicing)
Knowledge of export regulations, CAED regulations, and full understanding of Incoterms.
Experience with sailing schedules, resolving freight discrepancies and customer complaints, file estimate and file closing, and handling a high volume of daily general correspondence with customers and carriers.